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FAQs

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Frequently Asked Questions.

The FAQs (Frequently Asked Questions) section serves as a comprehensive resource for Crystal Academy members, addressing common queries and concerns they may have about trading, the platform, and the community. From basic inquiries about account setup and navigation to more complex questions about trading strategies and risk management, the FAQs aim to provide clear and concise answers to help members navigate their trading journey with confidence.

We offer personal mentorship, and the crystal membership. They are two separate things, one is our monthly education subscription. For information on what it entails , click the membership tab! Mentorship is a 6 week program that will teach you how to trade from A-Z. Both the membership and mentorship are beginner friendly

Crystal membership is a $50/m  membership. You are free to cancel at any time !

Mentorship with Sierra is a one time fee of $500. Please contact the other moderators for pricing on their mentorship.

Start by joining our discord server here: https://discord.gg/BqVbjP2PU4

The start here tabs will direct you to our videos which are in the video education tab! You can always ask questions in the general chat. 

If you find yourself wanting to learn more, you can become a crystal member!

No! You can still learn in the general chat, information is limited and there will not be live zooms with the exception of Fridays. It is a great start to see if crystal academy is a good fit for you.

Privacy Policy for Crystal Academy
 
Thank you for visiting Crystal Academy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By accessing or using our Discord server, you agree to the terms of this Privacy Policy.
 
1. Information We Collect
 
1.1. Personal Information
 
We may collect personal information that you provide voluntarily, such as your Discord username, profile picture, and any other information you choose to share while participating in our Discord server.
 
1.2. Usage Data
 
We may collect information about your interactions with our Discord server, including messages, posts, and any other content you submit. This information may be logged for moderation and community management purposes.
 
2. How We Use Your Information
 
2.1. Providing Educational Content
 
We use the information collected to provide educational content on options trading within the Discord server.
 
2.2. Communication
 
We may use your contact information to send you important updates, announcements, or respond to inquiries related to our educational content.
 
2.3. Moderation and Community Management
 
We may use your information to enforce the rules of our Discord server, moderate discussions, and ensure a positive and respectful community environment.
 
3. Information Sharing and Disclosure
 
3.1. Third-Party Service Providers
 
We may use third-party services to enhance the functionality of our Discord server. These service providers may have access to your personal information for the purpose of providing their services to us.
 
3.2. Legal Compliance
 
We may disclose your personal information if required by law or in response to valid requests by public authorities.
 
4. Security
 
We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data.
 
5. Your Choices
 
You have the right to control the personal information you provide to us. You can update or delete your information by contacting us through the Discord server.
 
6. Changes to This Privacy Policy
 
We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically for any updates.
 
7. Contact Us
 
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].
 
By using our Discord server, you consent to the terms of this Privacy Policy.
 
Crystal Academy
erms and conditions for Crystal Academy
 
By accessing or using Crystal Academy and its Discord server, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before participating in our Discord server.
 
1. User Conduct
 
1.1. Respectful Behavior
 
You agree to engage in respectful and courteous behavior within the Discord server. Harassment, discrimination, or any form of harmful conduct will not be tolerated.
 
1.2. Compliance with Discord's Terms of Service
 
You must comply with Discord's Terms of Service (https://discord.com/terms) while using our Discord server.
 
2. Educational Content
 
2.1. Information Disclaimer
 
The educational content provided on options trading within the Discord server is for informational purposes only. It does not constitute financial advice, and we are not financial advisors. You are solely responsible for your trading decisions.
 
2.2. No Guarantees
 
We do not guarantee the accuracy, completeness, or reliability of any information provided in the Discord server. Trading involves risk, and past performance is not indicative of future results.
 
3. Moderation
 
3.1. Moderation Rights
 
We reserve the right to moderate content within the Discord server to maintain a positive and constructive community. We may take appropriate action, including warnings, removal of content, or banning users who violate these terms.
 
3.2. Dispute Resolution
 
If you have concerns about moderation actions, please contact us at [email protected]. We will make reasonable efforts to address and resolve disputes.
 
4. Changes to Terms and Conditions
 
We may update these terms and conditions to reflect changes in our services or legal requirements. You are responsible for reviewing these terms periodically for updates.
 
5. Limitation of Liability
 
5.1. No Liability for Losses
 
We are not liable for any losses, damages, or harm arising from your use of the Discord server or reliance on the information provided.
 
6. Termination
 
6.1. Termination of Access
 
We reserve the right to terminate your access to the Discord server at our discretion, without notice, for any violation of these terms.
 
7. Governing Law
 
These terms and conditions are governed by and construed in accordance with the laws of Delaware. Any legal action arising out of or related to these terms must be filed in the courts of Delaware.
 
8. Contact Us
 
If you have any questions or concerns about these terms and conditions, please contact us at [email protected].
 
By using our Discord server, you acknowledge that you have read, understood, and agreed to these terms and conditions.
Refund Policy for Crystal Academy
 
Thank you for choosing crystal academy for trading education services. This No Refund Policy outlines the terms and conditions regarding refunds for our services provided through Discord, with payments processed by WHOP.
 
1. No Refund Policy
 
1.1. Service Utilization
 
All payments for our options trading education service are non-refundable. Once a payment is made, it is considered final, and no refunds will be provided.
 
1.2. User Responsibility
 
It is the responsibility of the user to thoroughly evaluate and understand our services before making a payment. By choosing to use our services, you acknowledge and agree that all payments are final, and no refunds will be issued.
 
2. Service Utilization
 
2.1. User Commitment
 
By accessing and utilizing our options trading education service on Discord, you acknowledge that the effectiveness of the service depends on your commitment to learning and applying the provided information.
 
2.2. No Guarantee of Results
 
We do not guarantee any specific results from the use of our services. Your success in options trading depends on various factors, including market conditions and your individual trading decisions.
 
3. Appeal Process
 
3.1. Appeal Submission
 
If you believe there are exceptional circumstances warranting a refund, you may submit an appeal by sending an email to [email protected].
 
3.2. Appeal Evaluation
 
All appeals will be thoroughly evaluated on a case-by-case basis. You must provide detailed information supporting your appeal, and decisions will be at the sole discretion of Crystal Academy.
 
3.3. Communication
 
We will communicate the decision on your appeal promptly to the email address provided during the appeal process.
 
4. Changes to No Refund Policy
 
We reserve the right to update or modify this No Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
 
5. Contact Us
 
If you have any questions or concerns about this No Refund Policy or wish to initiate an appeal, please contact us at [email protected].
 
By using our options trading education service, you acknowledge that you have read, understood, and agreed to this No Refund Policy.
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